Frequently
asked.
Direct answers. No runaround.
Orders and payment
Select the service you need on our site, use the package builder to customise your order with optional add-ons, and complete payment via Stripe. The process takes under 10 minutes.
We accept credit and debit cards via Stripe. We do not accept bank transfers or PayPal as a default method.
No. All published prices exclude Spanish IVA (21%), which is added at checkout according to applicable regulations.
We do not currently offer instalment payment options. The full amount is charged at the point of order.
About projects
Work begins when we receive your completed brief. We send the brief template by email within 1 business day of confirmed payment.
The number of revision rounds varies by service. Check the individual service page for specific details.
The revision rounds included in the service exist to resolve any issues. If the work does not meet the agreed brief, we correct it.
No. All projects are delivered digitally. We work with clients across Spain and internationally.
Yes. All our services are available in Spanish and English.
About pricing and fees
No. The service price covers what is described on the service page. Additional add-ons are optional and their price is visible before payment.
Additional add-ons must be selected before payment. If you need to add something after the order, contact us and we will review your case.
Hourly support covers consulting, system training, small modifications, and post-delivery maintenance.
More questions?
We reply within 1 business day. Spanish or English.
Write to us →hello@evotranslation.com
+34 927 362 571